Privacy Policy
Privacy Policy
**Last updated: 1 May 2026**
Continuous Creative ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This policy explains what information we collect when you visit continuouscreative.com.au, how we use it, and your rights.
Information we collect
When you visit our website, we automatically collect:
- **Technical information**: your IP address, browser type, device type, operating system, and the pages you view.
- **Usage data**: how you arrived at our site, what content you engage with, and how long you spend on each page.
- **Contact information you provide**: if you fill out our contact form or send us an email, we collect your name, email address, and any details you share about your project.
Cookies and tracking technologies
We use the following cookies and tracking tools on this website:
- **Google Analytics**: to measure how visitors find and use our site, helping us improve content and user experience.
- **Meta Pixel** (Facebook/Instagram): to measure the effectiveness of our advertising on Meta platforms and to show relevant ads to people who may be interested in our services.
These tools may set cookies on your device that allow third parties to recognise you across different websites. The information collected is used in aggregate and helps us understand visitor behaviour and improve our marketing.
How we use your information
We use the information we collect to:
- Respond to enquiries and project requests
- Improve our website and services
- Measure the effectiveness of our advertising
- Show relevant advertising to people who have visited our site
- Comply with legal obligations
We do not sell your personal information to third parties.
How to opt out of tracking
You can opt out of analytics and advertising cookies in several ways:
- **Browser settings**: most browsers allow you to block or delete cookies. Refer to your browser's help section for instructions.
- **Google Analytics**: install the [Google Analytics Opt-Out Browser Add-on](https://tools.google.com/dlpage/gaoptout).
- **Meta advertising**: adjust your ad preferences in your [Facebook ad preferences](https://www.facebook.com/ads/preferences) or Instagram account settings.
- **Industry opt-out**: visit [Your Online Choices](https://www.youronlinechoices.com.au) to opt out of interest-based advertising from participating companies.
How we store and protect your information
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, and disclosure. Information collected through Google Analytics and Meta Pixel is stored on those companies' servers, which may be located outside Australia. By using our website, you consent to this transfer.
Accessing or correcting your information
You have the right to access, correct, or request deletion of personal information we hold about you. To make such a request, contact us at contact@continuouscreative.com.au.
Complaints
If you have a concern about how we have handled your personal information, please contact us first at contact@continuouscreative.com.au and we will work to resolve it. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects when changes were made. We encourage you to review this policy periodically.
Contact
For any questions about this Privacy Policy or our handling of your personal information:
Email: contact@continuouscreative.com.au